Policies
Color Variation:
Website color variations: There is a wide variation in the way color is represented from one monitor to another so please keep in mind that the color you see on your screen is not guaranteed to be an exact representation of the ribbon color. We do offer a swatch/sample service if you need a sample for color-matching. Please see how to request samples below.
Dye lot color variations: As is the case with many dyed yard goods, ribbon color may change from dye lot to dye lot. Our suppliers use multiple factories to manufacture the ribbons on our website. For this reason there may be color variations from time to time. Please order carefully since we cannot be responsible for return postage if color variations require a return (we will be happy to accept the return and refund the money for the RIBBON, but we cannot pay the postage for the return). Thanks for your consideration on this matter.
Pricing
At Really Reasonable Ribbon we offer a wide selection of ribbon styles at what we consider to be a great value in terms of price and quality, and we offer the same low prices to all of our customers regardless of the size of an order. We do not manufacture the ribbon, but we buy from a number of national and international sources that offer us a good quality product for a low price, and we pass that savings on to you. Our profit margin is as LOW as it can be in order for us to remain in business. For this reason we cannot offer additional discounts on our merchandise, so we ask you to browse our website and respect the prices as indicated for each style. Many styles have full spool options that result in considerably lower per-yard prices when purchased this way.
Methods of Payment:
We accept ONLY MasterCard, Visa, and Discover as payment for orders.
ALL ORDERS ARE SHIPPED VIA the US POSTAL SERVICE:
Please do not ask us to ship using another carrier; we use the US Postal Service since it is the most convenient, most reliable and most economical for our product.
The shipping/handling fee for your order is calculated based on the weight of your order.
Delivery:
Reasonable Ribbon cannot be responsible for the performance of the US Postal Service and cannot be held accountable for delivery times that exceed the delivery time frame supplied by the Postal Service.
Postal Service Delivery Time and Delivery Delay:
Please allow 1-3 business days for your order to ship. We are currently working a Monday thru Thursday schedule and orders may be slightly delayed at peak ordering times.
As explained above we make every effort to pack and ship your order quickly but we have NO control over the efficiency of the US Postal Service once your order gets in their hands. Although it doesn't happen regularly, it will sometimes take the Postal Service LONGER to get your order to you than you think it should.
Your order will ship from Fayetteville, New York. Please allow at least 10 business days BEFORE you inquire about your order; we pull, pack and ship your order within THREE business days but cannot determine how long the US Postal Service will take to get your order to you.
International Shipping and Handling:
*NOTE* We have currently suspended taking orders to ship outside the USA. Thank you for understanding.
Returns and Exchanges:
At this time NO RETURNS ARE BEING ACCEPTED. ALL SALES ARE FINAL with the exception of quality issues.
All ribbon purchased is 100% guaranteed for quality and customer satisfaction. Order errors and quality issues will be dealt with quickly and with customer satisfaction of utmost importance.
Sample and Swatch Services:
At this time we are no longer offering ribbon samples.
Out of Stock Situations:
As our inventory decreases, there may be occasions when an item you’ve ordered is no longer available. While we make every effort to ensure our website reflects accurate inventory levels, we cannot guarantee the availability of all items at the time of purchase. In such cases, the unavailable item will be canceled, and your order total will be adjusted accordingly.